F.A.Q2025-04-02T15:03:33-07:00

Frequently asked questions.

Frequently asked questions.

Find answers to the most commonly asked questions below.

Do you offer a mobile service?2025-06-05T09:35:15-07:00

Yes, we offer mobile service for your convenience. We can come to your home or office to replace your windshield.

How can I schedule an appointment for auto glass replacement?2025-06-05T09:35:27-07:00

You can schedule an appointment by calling us or booking online.

Do you offer a loaner car service?2025-06-05T09:36:38-07:00

Yes, we offer a loaner car service for your convenience while your vehicle is being repaired.  We also offer Uber ride Service for our customer convenience. * With insurance policy repair only.

What kind of warranty do you offer on your services?2025-06-05T09:52:01-07:00

We offer a lifetime warranty on all our services, including parts and labor.

What is ADAS calibration and why is it important?2025-06-05T09:52:11-07:00

Many modern vehicles have Advanced Driver Assistance Systems (ADAS) that rely on the windshield for accurate sensor data. A windshield replacement may require ADAS recalibration to ensure optimal system performance.

What payment methods do you accept?2025-06-05T09:52:38-07:00

We accept Cash, Visa, Mastercard, Amex, Debit, Apple Pay, Android Pay.

What types of auto glass services do you offer?2025-06-05T09:52:47-07:00

* Windshield replacement
* Side and rear window replacement
* Windshield repair
* Chip repair
* Mobile windshield replacement

Do you work with all insurance companies?2025-06-05T09:53:41-07:00

Yes, we work with most major insurance companies. We can help you file a claim and handle the paperwork.

  • ICBC INSURANCE
  • FAMILY INSURANCE
  • CANADIAN DIRECT INSURANCE
  • BCAA INSURANCE
  • COAST AUTO INSURANCE
  • DAA GLOBAL INSURANCE
  • CANADIAN NORTHERN SHIELD
  • ROYAL SUN ALLIANCE
  • MANITOBA PUBLIC INSURANCE
  • THE PERSONAL INSURANCE GROUP
  • OPTIOM INC
How long does a windshield replacement take?2025-06-05T10:01:17-07:00

A windshield replacement typically takes  2 to 3 hours to complete. However, it’s important to also consider the safe drive-away time—this is the time needed for the adhesive (urethane) to cure properly, which can range from 30 minutes to a few hours. So in total, you might be without your vehicle for 2 to 3 hours to ensure safety. 

Is windshield repair as good as replacement?2025-06-05T09:56:45-07:00

A windshield repair can be just as good as a replacement if the damage is small, not in the driver’s line of sight, and is fixed quickly—but for larger cracks, edge damage, or anything that affects visibility or safety, a full replacement is the better option.

What type of glass do you use for replacements?2025-06-05T09:58:30-07:00
Most windshield repair centers recommend OEE (Original Equipment Equivalent) windshields because they have the same quality as OE (Original Equipment) windshields but cost less. You can be confident that our auto glass meets or exceeds all safety and industry standards. We thoroughly test all our products and services to ensure you get the best quality and workmanship.
Wind Glass Auto glass repair and replacement shop

@ Wind Glass

We strive for excellence in everything we do.

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